Shipping Policy

At Zillion Jewels, we offer free domestic shipping on all orders via FedEx 2nd Day shipping. For orders over $10,000, we offer free FedEx Priority overnight shipping. If you would like to upgrade your shipment to FedEx Priority overnight, there is a fee of $30. Saturday delivery is also available for an additional fee of $20. Please note that shipping fees are non-refundable.

All of our shipments are fully insured for the value of the package and require a signature upon delivery. If there is any deviation from the designated delivery date and guidelines, the insurance coverage will be void. Upon receipt of your package, please closely examine it for any signs of tampering. If there are any, do not accept the package and contact us immediately at 1-111-1111z

Orders placed after 2pm on Friday through Sunday will be shipped on the following Monday. We only ship Monday through Thursday for Priority Overnight shipping, but Saturday delivery is available upon request for an additional fee. We may contact you prior to shipping to confirm that you will be available to receive the package. Once the item is shipped, you will receive an email with tracking information so you can track your package.

For billing addresses that are P.O. Boxes, we will ship via USPS Registered or USPS Express Overnight, depending on the value of the piece. Please note that USPS Registered mail can take 3-6 days to arrive. Both options are fully insured. APO addresses have an insurance limit of $5,000 and must be shipped via USPS.

For international shipments, we offer FedEx International Priority with a flat rate of $110 for all international orders. Please note that additional customs or local duties may be incurred during shipment. It is the customer’s responsibility to check with their local customs office for applicable rates. We will provide paperwork for exceptions for pieces over 100 years old, if appropriate. APO addresses have an insurance limit of $5,000 and must be shipped via USPS.